Transforming menstrual healthcare
Say goodbye to
period pain.
FAQs
What payment methods do you accept?
We accept payments via major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a seamless checkout experience. In some locations, we also offer Cash on Delivery. Please check options available in your region at Checkout.
Do you offer free shipping?
Yes, we offer free standard shipping in Romania on all orders over 99 Lei or €20.
How long will it take to receive my order?
Orders typically take 1 day to process and 2-5 for delivery, depending on your location.
What is your return policy?
We offer exchanges for products in their original condition within 45 days of delivery. Please refer to our Refunds policy for more details.
Are there any ongoing promotions or discounts available?
Check our website or subscribe to our newsletter for updates on ongoing promotions and exclusive discounts.
What happens if my item arrives damaged?
Please contact our customer service team with your order details and photos of the damaged item. We will arrange for a replacement or refund.
Do you have a loyalty or rewards program?
Yes, subscribe to our newsletter for updates on ongoing promotions and exclusive discounts.
How can I contact your customer service team?
Our customer service team can be reached via email at hello@my-circe.com or through our contact form on the website.